Course Overview

Absence Management

A highly interactive and participative training session aimed at staff that may be required to follow an absence management procedure on behalf of their organisation. This training will provide supervisors, managers and HR professionals with the essential skills to investigate and manage instances of absence fairly. We will show you how to improve attendance levels
and how to conduct effective return to work interviews.


  • Causes and indicators of short and long-term absence, how to identify patterns of
    absence and spot the early warning signs.
  • Managing Absence – key tips and techniques to manage the most common types, and patterns, of absence and specific considerations for short term and long-term absences.
  • Carrying out a fair investigation into persistent absenteeism.
  • Stress – the common causes and signs, tips and techniques on reducing and managing stress in the workplace.
  • The Legal considerations in absence management.
  • Return to Work Interviews – the features of an effective interview and key tips and techniques for managing the process.
  • Tips for improving attendance levels.

Delegates will have the opportunity to discuss case studies and scenarios, with plenty of
opportunity for questions throughout.

Where an exclusive course is booked, training can be designed around the organisations’
existing absence management procedure.