As a business owner, line manager, or HR professional, managing workplace issues such as disciplinary and grievance procedures can be a challenging and complex task. Poorly managed issues can not only impact employee morale and productivity, but also lead to legal and regulatory risks that can be detrimental to your organisation.
That’s why we offer the Disciplinary And Grievance Procedure Training Course – a highly participative and interactive course of learning that equips you with the essential skills to manage these issues effectively and compliantly.
Gain a comprehensive understanding of the three main areas of managing employee behaviour in the workplace. Learn how to distinguish between disciplinary, capability, and grievance issues, and understand their respective implications on the employee and the organisation.
The course will equip you with a thorough understanding of the disciplinary process, from the initial investigation to the hearing and appeal stages. Learn about the associated documents required to ensure a fair and compliant process, including letters, records, and investigation reports.
Poor performance is a common issue in the workplace, and this course will teach you how to manage it effectively through a capability process. Learn about the additional steps required in a capability process, such as setting targets and providing support, as well as the associated documents, including performance improvement plans and review records.
The course will cover the grievance process, which involves handling employee complaints and concerns about their working conditions or treatment. Learn about the steps involved in the grievance process, including investigating the complaint, holding a hearing, and reaching a resolution, as well as the associated documents required, such as grievance forms, letters, and records.
Gain the skills and knowledge required to handle disciplinary, capability, and grievance issues in the workplace with confidence and competence. By the end of the day, you will have a thorough understanding of the processes involved, the associated documents required, and the regulatory and legal requirements, enabling you to support your organisation’s HR function effectively.