Conducting Workplace Investigations Training Course

Conducting Workplace Investigations Training Course Content

Prepare and plan for an investigation

To conduct a thorough and effective workplace investigation, it’s important to start with proper preparation and planning. This involves defining the scope of the investigation, identifying the key issues, and selecting the right personnel to lead the investigation. Planning also includes ensuring the necessary resources, such as time, budget, and technology, are available and setting clear expectations for the investigation process.

Conduct effective investigation meetings

During an investigation, it’s important to conduct effective meetings with all involved parties, including witnesses and employees. This includes creating a safe and comfortable environment for discussion, asking relevant questions, and actively listening to responses. Effective meetings help to gather important information and establish trust with all involved parties.

Gather and analyse evidence from various sources

A key component of conducting a fair investigation is gathering and analysing evidence from various sources. This can include witness statements, documentary evidence, and physical evidence. The investigator should analyse the evidence to determine its relevance and credibility, identify patterns and inconsistencies, and draw conclusions based on the evidence.

Manage and support employees and witnesses involved in the investigation process

Investigations can be stressful for employees and witnesses involved in the process. As such, it’s important to manage and support them throughout the investigation process. This includes ensuring their privacy and confidentiality, providing regular updates on the investigation’s progress, and offering emotional support and resources as needed.

Write comprehensive investigation reports that are legally compliant and useful for decision-making

Once the investigation is complete, the investigator should write a comprehensive report that summarises the investigation’s findings and conclusions. The report should be legally compliant and provide sufficient detail to enable the decision-maker to make an informed decision. A well-written investigation report can also help prevent future disputes and litigation.